Privacy Policy – Neuvolab Oy

Last updated: 16 February 2026

Neuvolab Oy (hereinafter “Neuvolab”, “we”) is committed to protecting the privacy of its customers and website users in accordance with the EU General Data Protection Regulation (GDPR).

This Privacy Notice explains how we collect, use, and protect personal data.

1. Data controller

Neuvolab Oy

Contact person: Nona Onnela
Email: nona.onnela@neuvolab.fi
Phone: +358 44 2850 856

2. Personal data we collect

Voimme kerätä seuraavia tietoja:

  • Name

  • Email address

  • Phone number

  • Company name (when applicable)

  • Technical data related to website usage (IP address, browser information, visit times)

  • Messages submitted via the contact form

3. Purpose of processing personal data

We use personal data for the following purposes:

  • Responding to contact requests

  • Managing customer relationships

  • Developing our services

  • Analyzing website usage

  • Fulfilling legal obligations

4. Legal basis for processing

The processing of personal data is based on:

  • Consent (e.g., contact form submissions)

  • Performance of a contract

  • Legitimate interest of the controller (service development and analytics)

  • Legal obligations

5. Google Analytics

We use Google Analytics to analyze website usage.

Google Analytics collects usage data via cookies. This information is used to improve website performance and enhance user experience.

IP addresses are anonymized whenever possible.

More information on Google’s privacy practices:

https://policies.google.com/privacy

6. Data retention

We retain personal data only for as long as necessary:

  • For the duration of the customer relationship

  • For the period required by law

  • Analytics data for up to 26 months (Google Analytics default)

7. Disclosure of data

We do not disclose personal data to third parties unless:

  • Required by law

  • Necessary for service provision (e.g., analytics providers like Google)

Personal data is not sold or rented.

8. Data security

We protect personal data through:

  • Secure servers

  • Access control

  • SSL protection

  • Up‑to‑date technical security measures

9. Rights of the data subject

You have the right to:

  • Access your data

  • Request rectification

  • Request deletion

  • Restrict processing

  • Object to processing

  • Transfer data to another controller

  • Withdraw consent

Requests may be sent to:
📧 nona.onnela@neuvolab.fi

10. Right to lodge a complaint

If you believe your data is being processed unlawfully, you may lodge a complaint with the Data Protection Ombudsman:

https://tietosuoja.fi

11. Changes to this privacy notice

We reserve the right to update this Privacy Notice. The latest version is always available on our website.

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